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TPD Claims

Total and Permanent Disability (TPD) insurance is designed to provide financial support when you’re no longer able to earn an income due to a disabling condition. At New Era Financial Planning, we understand the emotional and financial strain that TPD claims can bring, and we’re here to guide you through every step of the process of your TPD claim.



TPD Claims

Making a TPD Claim?

TPD insurance provides a lump sum payment if you’re unable to work due to a permanent disability. This payment offers financial support to help you manage essential costs during a challenging time. It can be used for medical expenses, ongoing care, or necessary home modifications, ensuring that you receive the care and resources you need.

It can also assist with mortgage repayments, household bills, or other financial commitments, offering peace of mind for you and your family. With TPD insurance, you can focus on recovery without the stress of financial uncertainty. You can make a claim if you are unable to work anymore due to injury and/or illness.

How Can We Help You with your TPD Claims

TPD Claims Evaluation

01

We assess your situation by reviewing your disability and TPD insurance policy to help you understand your entitlements, including any other insurances you may be able to claim on. We’ll explain the claim criteria and guide you through the best steps for your case.

Documentation Assistance

02
We help gather necessary documents, such as medical reports and specialist assessments, to support your claim. Our team ensures all paperwork is complete and properly organised to strengthen your submission.

Lodging the Claim

03
We handle the entire claim submission process, from completing forms to submitting them to the insurer. Our team ensures everything meets the requirements, avoiding delays or complications.

Do I Qualify for a TPD Claim?

Eligibility for TPD claims depends on several factors, including the nature of your disability and the specific terms of your insurance policy. Generally, you may qualify for a claim if:

  • Your disability is permanent and prevents you from working in your current role or any other job suited to your skills and experience. This means your condition must have a lasting impact on your ability to earn an income.
  • You meet the waiting periods and conditions specified in your insurance policy. This includes any required time frames for disability and other specific criteria outlined in your policy.

By carefully reviewing these factors and consulting with our team, you can gain clarity on whether you meet the eligibility requirements for a TPD claim.

Why Choose Us for TPD Claims?

We offer expert support throughout your claim process, ensuring efficient handling of paperwork and clear communication. Our goal is to make the process as smooth as possible and help you achieve the best result.

Expertise

Our team has a wealth of experience in handling TPD claims, ensuring that you receive the best possible outcome.

Personalised Service

We take the time to understand your unique circumstances and tailor our approach to meet your needs.

Transparency

We provide clear communication throughout the process, so you’re always informed of the progress of your claim.

Get Started with Your TPD Claim

If you’re facing permanent disability and want to explore your insurance options, contact support@newerafp.com.au today. Our team is here to help you secure the financial protection you deserve, ensuring peace of mind during difficult times.

Frequently Asked Questions – TPD Claims

What is a TPD claim? 

A TPD (Total and Permanent Disability) claim is a type of insurance claim you can make if an illness or injury prevents you from ever working again. The specifics can vary depending on your insurance policy, but the general idea is to provide financial support when you’re no longer able to earn an income. 

Am I eligible to make a TPD claim? 

Eligibility for a TPD claim depends on your insurance policy’s terms. Usually, you’ll need to show that you can’t return to your usual job or any job that matches your skills, education, or experience. Checking your policy details is a good first step. 

How do I make a TPD claim? 

To start a TPD claim, you’ll need to contact your insurer or superannuation fund. They’ll ask you to fill out some forms and provide medical evidence to support your claim. It’s a good idea to consider seeking legal or financial advice to guide you through the process. 

What evidence do I need to provide for a TPD claim? 

You’ll typically need to provide medical reports from your doctors, specialists, and possibly occupational therapists. Sometimes, your insurer might also ask for an independent medical examination to get a clearer picture of your situation. 

How long does it take to process a TPD claim? 

The time it takes to process a TPD claim can vary. Depending on the complexity of your case and how quickly your insurer works, it might take several months, or in some cases, over a year. Patience and persistence are key. 

What happens if my TPD claim is denied? 

If your TPD claim is denied, don’t worry—you have options. You can request a review of the decision, lodge a complaint with the Australian Financial Complaints Authority (AFCA), or seek legal advice to help you appeal the outcome. 

How much can I claim under a TPD policy? 

The amount you can claim under a TPD policy depends on your policy terms and the sum insured. It can range from tens of thousands to several million dollars, providing crucial financial support during a challenging time. 

Will making a TPD claim affect my other insurance policies or superannuation? 

Yes, making a TPD claim might impact other benefits, especially within your superannuation fund. For example, it could affect your death cover or income protection. It’s important to understand these potential implications before proceeding. 

Do I need a lawyer to lodge a TPD claim? 

You don’t have to have a lawyer to lodge a TPD claim, but many people find it helpful, especially if the claim is complicated or if there’s a dispute. A lawyer can offer guidance and make the process smoother. 

Is there a time limit for lodging a TPD claim? 

Yes, there are time limits, often within six years from when you were last able to work. However, it’s best to lodge your claim as soon as possible to avoid any complications. 

Top of Form 

What is the average TPD payout? 

The average TPD payout can vary depending on your policy and the sum insured, but it typically ranges between $100,000 to $300,000. Some policies may offer higher payouts, especially if they’re linked to your superannuation fund or you’ve opted for additional cover. It’s a significant amount that can provide much-needed financial support when you’re unable to work. 

What percentage of TPD claims are successful? 

Around 80-90% of TPD claims are successful, but the success of a claim largely depends on meeting your policy’s specific criteria and providing strong medical evidence. Being thorough and ensuring all necessary documentation is in order can help improve your chances of a positive outcome. 

How much tax will I pay on my TPD claim? 

The tax you’ll pay on a TPD payout can depend on how your policy is structured. If your TPD payout is through your superannuation, the amount could be taxed, especially if you’re under preservation age. However, if the payout is made directly from an insurance policy outside of super, it’s generally tax-free. Consulting with a financial advisor can help clarify your specific situation. 

How much do lawyers charge for TPD claims? 

Lawyers typically charge on a “no win, no fee” basis for TPD claims, meaning you only pay if your claim is successful. The fees can range from 20% to 40% of your payout, depending on the complexity of the case and the lawyer’s fee structure. It’s always a good idea to discuss fees upfront so you know what to expect. 

 

How long does a claim take? A TPD claim can take anywhere from a few months to over a year. The timeframe depends on factors like the complexity of your case, the type of insurance policy, and how quickly medical evidence is gathered. 

Can I claim with my illness/injury? If your illness or injury prevents you from working in your usual occupation or any occupation for which you’re suited by education, training, or experience, you may be eligible for a TPD claim. 

What are the costs? Costs can include legal fees if you engage a lawyer, but many work on a “no win, no fee” basis. Additionally, some policies may have processing fees, but these vary by insurer. 

What are the conditions for a TPD claim? To make a TPD claim, you must meet your policy’s specific criteria, which typically require proving that you’re unable to work in your usual occupation or any suitable occupation. 

Is it hard to get a TPD payout? It can be challenging due to stringent policy conditions and the need for substantial medical evidence. Having the right documentation and professional advice can improve your chances. 

How much can I claim? The amount varies based on your policy but could range from tens of thousands to millions. Your policy’s terms and your pre-disability income usually determine the payout. 

How much tax will I pay? TPD payouts are generally tax-free when taken as a lump sum. However, if you receive the payout through your superannuation, there may be tax implications depending on your age and circumstances. 

For more detailed advice, it’s always best to consult with a financial advisor to guide you through the process and ensure you get the support you need. 

 

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